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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rickey Woodard

Rickey Woodard

August 20, 2026

5  out of  5
rating by Rickey Woodard
"My experience with Ashley McArthur was awesome. She was able to help me with auto and life insurance. She was very knowledgeable about the information she provided. All agents should have the respect for others that show me. Thanks again and I will tell other about State Farm"
We responded:
"Thank you, Rickey, for sharing your experience. It's great to hear that we were able to assist you with both auto and life insurance. We appreciate your recommendation and look forward to helping you with any future insurance or financial services needs."
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Rickey Woodard

August 20, 2026

5  out of  5
rating by Rickey Woodard
"My experience with Ashley McArthur was awesome. She was able to help me with auto and life insurance. She was very knowledgeable about the information she provided. All agents should have the respect for others that show me. Thanks again and I will tell other about State Farm"
We responded:
"Thank you, Rickey, for sharing your experience. It's great to hear that we were able to assist you with both auto and life insurance. We appreciate your recommendation and look forward to helping you with any future insurance or financial services needs."
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Trinity Gilbert

August 14, 2026

5  out of  5
rating by Trinity Gilbert
"Ashley was absolutely great when I called for a quote ! The process was super simple and fast and she was super nice ! Would 100% recommend"
We responded:
"Thank you for your recommendation, Trinity! We're delighted to hear that Ashley made the quoting process simple and fast for you. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Trinity Gilbert

Trinity Gilbert

August 14, 2026

5  out of  5
rating by Trinity Gilbert
"Ashley was absolutely great when I called for a quote ! The process was super simple and fast and she was super nice ! Would 100% recommend"
We responded:
"Thank you for your recommendation, Trinity! We're delighted to hear that Ashley made the quoting process simple and fast for you. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Wesley Williams

Wesley Williams

July 31, 2026

5  out of  5
rating by Wesley Williams
"They consistently demonstrate reliability and deliver results promptly."
We responded:
"Thank you very much Wesley! We appreciate your business. Please feel free to contact us any time."
Profile photo of Wesley Williams

Wesley Williams

July 31, 2026

5  out of  5
rating by Wesley Williams
"They consistently demonstrate reliability and deliver results promptly."
We responded:
"Thank you very much Wesley! We appreciate your business. Please feel free to contact us any time."
Profile photo of Michele Martin

Michele Martin

July 7, 2026

5  out of  5
rating by Michele Martin
"I recently met with Matt at State Farm to review my homeowners and auto insurance policies, and I couldn’t be happier with the experience. Matt was friendly, professional, and very knowledgeable. He took the time to explain all of my current coverages, discussed additional options that may better protect me, and patiently answered every question I had. I never felt rushed or pressured. I truly appreciate the excellent customer service and would highly recommend Matt to anyone looking for an insurance agent"
We responded:
"Hi Michele—thank you so much for taking the time to share your experience! We’re thrilled to hear that we provided friendly, professional, and knowledgeable service while reviewing your homeowners and auto policies. It’s great to know you felt informed, supported, and never rushed or pressured throughout the process.

We truly appreciate your recommendation and the trust you’ve placed in us. If you ever have questions or need anything in the future, we’re always here to help."
Profile photo of Michele Martin

Michele Martin

July 7, 2026

5  out of  5
rating by Michele Martin
"I recently met with Matt at State Farm to review my homeowners and auto insurance policies, and I couldn’t be happier with the experience. Matt was friendly, professional, and very knowledgeable. He took the time to explain all of my current coverages, discussed additional options that may better protect me, and patiently answered every question I had. I never felt rushed or pressured. I truly appreciate the excellent customer service and would highly recommend Matt to anyone looking for an insurance agent"
We responded:
"Hi Michele—thank you so much for taking the time to share your experience! We’re thrilled to hear that we provided friendly, professional, and knowledgeable service while reviewing your homeowners and auto policies. It’s great to know you felt informed, supported, and never rushed or pressured throughout the process.

We truly appreciate your recommendation and the trust you’ve placed in us. If you ever have questions or need anything in the future, we’re always here to help."
Profile photo of DeAngelo Lewis

DeAngelo Lewis

July 2, 2026

5  out of  5
rating by DeAngelo Lewis
"I needed an auto policy and life insurance and Ashley did an AMAZING JOB helping me I’ll recommend State Farm and Ashley to everyone I know. Traci Spagnoli recently assisted me with adding a vehicle and insuring a driver and the process was so smooth the ladysmith branch is the best in Va!"
We responded:
"Awesome! Thank you for your review and giving us the opportunity to assist with your auto and life insurance DeAngelo. Reach out to our State Farm Agency any time... we're always here to help."
Profile photo of DeAngelo Lewis

DeAngelo Lewis

July 2, 2026

5  out of  5
rating by DeAngelo Lewis
"I needed an auto policy and life insurance and Ashley did an AMAZING JOB helping me I’ll recommend State Farm and Ashley to everyone I know. Traci Spagnoli recently assisted me with adding a vehicle and insuring a driver and the process was so smooth the ladysmith branch is the best in Va!"
We responded:
"Awesome! Thank you for your review and giving us the opportunity to assist with your auto and life insurance DeAngelo. Reach out to our State Farm Agency any time... we're always here to help."
Profile photo of Dian Hall

Dian Hall

June 11, 2026

5  out of  5
rating by Dian Hall
"Very welcoming. Happy I whiched. Great job Allstate."
We responded:
"Thank you, Dian, for your feedback! We're glad you felt welcomed and had a positive experience. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Dian Hall

Dian Hall

June 11, 2026

5  out of  5
rating by Dian Hall
"Very welcoming. Happy I whiched. Great job Allstate."
We responded:
"Thank you, Dian, for your feedback! We're glad you felt welcomed and had a positive experience. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Charmaine

Charmaine

May 20, 2026

5  out of  5
rating by Charmaine
"My experience with the company has been amazing from the start. It got better when we talked more about what I needed vs what I wanted. Im thankful for finding a business that actually cares."
We responded:
"That is very nice of you Charmaine. It's our pleasure to personalize your coverage, make sure you are aware of risks, and provide affordable solutions... all while treating you like family. Welcome to our agency and thank you for your business!"
Profile photo of Charmaine

Charmaine

May 20, 2026

5  out of  5
rating by Charmaine
"My experience with the company has been amazing from the start. It got better when we talked more about what I needed vs what I wanted. Im thankful for finding a business that actually cares."
We responded:
"That is very nice of you Charmaine. It's our pleasure to personalize your coverage, make sure you are aware of risks, and provide affordable solutions... all while treating you like family. Welcome to our agency and thank you for your business!"
Profile photo of Angie McQuillia

Angie McQuillia

May 4, 2026

5  out of  5
rating by Angie McQuillia
"Kristin was very patient and understanding with me and she was helpful and kind."
We responded:
"We’re so glad you shared your thoughtful and attentive service experience. Your satisfaction means a lot to us, and we’re always here to help with anything you need. Thank you for choosing Matt Brandt State Farm agency!"
Profile photo of Angie McQuillia

Angie McQuillia

May 4, 2026

5  out of  5
rating by Angie McQuillia
"Kristin was very patient and understanding with me and she was helpful and kind."
We responded:
"We’re so glad you shared your thoughtful and attentive service experience. Your satisfaction means a lot to us, and we’re always here to help with anything you need. Thank you for choosing Matt Brandt State Farm agency!"
Profile photo of Aryanna Hopwood

Aryanna Hopwood

April 23, 2026

5  out of  5
rating by Aryanna Hopwood
"Ashley was very accommodating and nice!!! This is my very first policy and she did everything to ensure I had the best of the best :))))"
We responded:
"Aryanna, thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a great experience with our agency. At Matt Brandt State Farm Agency, we’re dedicated to providing exceptional service and support to all our customers. If you ever need assistance or have any questions, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you for many years to come!"
Profile photo of Aryanna Hopwood

Aryanna Hopwood

April 23, 2026

5  out of  5
rating by Aryanna Hopwood
"Ashley was very accommodating and nice!!! This is my very first policy and she did everything to ensure I had the best of the best :))))"
We responded:
"Aryanna, thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a great experience with our agency. At Matt Brandt State Farm Agency, we’re dedicated to providing exceptional service and support to all our customers. If you ever need assistance or have any questions, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you for many years to come!"
Profile photo of Preston L

Preston L

March 30, 2026

5  out of  5
rating by Preston L
"Absolutely fantastic, I was on the phone with Katherine and Tracy which both were very kind and helpful. They made it much smoother and were able to help me get a much better price than my previous insurance!!!"
We responded:
"Thank you for sharing your experience with our State Farm agency. We appreciate you and thank you for your business!"
Profile photo of Kimberly Frano

Kimberly Frano

March 13, 2026

5  out of  5
rating by Kimberly Frano
"Katherine was incredible, and helped us get auto insurance, she was very helpful and knowledgeable"
We responded:
"Thank you Kimberly. Your review makes our day! "
Profile photo of Laurie Pitts

Laurie Pitts

March 13, 2026

5  out of  5
rating by Laurie Pitts
"Excellent Customer Service- Customer Service Agent Katherine was very professional, friendly & accommodating with my auto insurance needs."
We responded:
"Laurie, thank you for your kind words about our State Farm agency. It's our please to assist with your insurance and financial services needs. "
Profile photo of Robert Huntington

Robert Huntington

March 5, 2026

5  out of  5
rating by Robert Huntington
"Very polite and knowledgeable. Great prices, thanks Ashley u where amazing to work with Thanks so much."
We responded:
"Thank you Robert. It’s our pleasure to assist with your insurance and financial services needs. "
Profile photo of Devon Labounty

Devon Labounty

February 24, 2026

5  out of  5
rating by Devon Labounty
"We called and Ashley took amazing care of my wife for a policy and by far the cheapest anywhere around and we have called a lot of places getting quote's but she locked us in with an amazing rate and very polite at the same time thanks again ashley"
We responded:
"Devon, we appreciate you sharing your experience. Our team is grateful to have you a part of our State Farm agency family. "
Profile photo of Javon M

Javon M

February 16, 2026

5  out of  5
rating by Javon M
"Ashely did an excellent job on covering information that I was clueless about everything was simple"
We responded:
"Javon, thank you for sharing your experience with our State Farm Agency. We appreciate your and are grateful for the opportunity to assist with your insurance and financial services needs. Give us a call any time."
Profile photo of Pamela Miller

Pamela Miller

February 11, 2026

5  out of  5
rating by Pamela Miller
"Thank you so much for your excellent service
My husband. Has been put in hospice care I need to make sure his life ins is in order !"
We responded:
"Thank you for giving us the opportunity to assist, Pamela. Our thoughts and prayers are with you during this time. "