State Farm® Insurance Agent Matt Brandt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charity Pomales-Rodriguez
September 10, 2024
"I was very disappointed with the fact that it has taken a 3 weeks to get my refund. State Farm chose not to cover both vehicle leaving me with no choice, but to look elsewhere for coverage. I canceled State Farm within 24 hours of activating an account with State Farm. I was told I would get my refund in 10 days and it’s been 3 weeks of back and forth conversations, but no refund. They have no problem taking my money out of my account yet it takes forever to refund my money."
"Thank you for reaching out Charity. Our agency strives to provide remarkable service and treat all of our clients/friends like family in every contact. We attempted to call you today and left a voicemail. Please call us back at your convenience as we want to resolve your concern. Underwriting eligibility requirements and billing refunds are not completed at our local agency but we can assure you that our office processed your requests the day we received them and have and will do everything in our power to assist you now and in the future. We hope to talk soon. "
L.R. Wiggins
July 26, 2024
"Wanted to give the Matt Brandt State Farm Insurance Team 5 Stars helped me with multiple insurance needs and my agent Ashley was thorough and informative she made the process seamless. I recommend giving them a call or even stopping by. They are Great Nieghbors!!"
"Wow thank you so much! We appreciate the opportunity to earn your business and for your recommendation. We’re glad to have you as a part of our agency family. "
Jacob M
July 18, 2024
"Honestly the best around. I have the cheapest insurance possible and besides that, every time I call, the employees truly go above and beyond to provide an exceptional customer service experience. Call them first."
"Jacob, thank you very much for your 5 star review! Our team loves assisting with your insurance and financial services needs. Call us any time... we're always ready to help."
Jim Bailey
June 25, 2024
"Excellent personalized service. Office staff are friendly and helpful “Like a good neighbor”. Nice to have an agency that’s more than a voice on the phone or an email respondent. Looking forward to a long relationship 😎"
"Welcome to our agency family, Jim! And thank you for giving us the opportunity to earn your business and for your kind review. We look forward to assisting you with your insurance and financial services needs for many years to come!"
Cynthia Goodman (Cindy)
June 18, 2024
"Always helpful and friendly, They treat you like family"
"That's what it's all about Cindy... all of our friends/customers that we consider as and always strive to treat like family! Thank you very much for your 5 star review! And thank for your business and being part of our agency family :)."
Tarika Scott
June 12, 2024
"Katherine and Krystin are both amazing to work with. They are personable and very professional! They make every conversation enjoyable and ensure your satisfaction! Thanks to both for being awesome!!!!!"
"Tarika, thank you so much! We really appreciate you being so kind to share your experience about our State Farm agency. And thank you for your business!"
Nicole Tate
June 12, 2024
"The experience i had with Ashley was fantastic. She's very informative and professional. Ashley answered all of questions and helped me make the right choice for me. She is a very kind and sweet person. I highly recommend for anyone who is looking to make a switch!"
"It was our pleasure seeing you at the office today. Thank you for your review and recommendation. "
Wes Williams
April 22, 2024
"Just want to say thank you for saving me over $1,000 for 6 months also for being so friendly and polite and taking the time out working with me. Very happy customer, continue and keep up the hard work thanks once again Ashley. Everyone you actually talk to a human being!!! Thank God 😁 this office, this team is great!!!!"
"Wow thank you very much Wes for sharing your experience with our State Farm Agency! We're glad we were able to save you so much. Please contact us any time... we are always happy to assist. "
Michael COACH TWITCH Smith
March 6, 2024
"I experienced a non fault total loss on 3/4/2024 and the lovely agents stepped in with advisement to get me going when the responsible party was delaying. I can say with the help of Matt Brandt’s team I am in a great spot and getting back to normalcy with a rental and a step closer to where i want to be. I am truly blessed and grateful for this office and a great group of people.. Thanks again and you have my business always"
"Thank you Michael for sharing your experience about your auto insurance claim. We were sorry to hear of the accident but glad to be able to assist you through the claim process. Please contact us any time. We are always happy to help."
Brittany Johnson
November 16, 2023
"His team was very helpful and informative - Raven was a pleasure to work with. Matt followed up to ensure I didn’t have any additional questions as well."
"Thank you very much Brittany. We appreciate the opportunity to assist with your insurance and financial services needs."
Michael Ange
October 13, 2023
"The team at Matt Brandt’s office are very helpful and informative. Traci really knows her stuff and pointed me in the direction to fully meet our insurance needs. I recommend then all the time."
"Michael, that's very nice of you and thank you for your recommendation. We appreciate your business. Please contact us any time... we're always happy to assist with your insurance and financial services needs."
Vaughn P
October 13, 2023
"If nobody can get it done Krystin sure can, she is amazing and good at what she does always following up no pressure and if she's out of the office Traci steps in and if you didn't know any better you would think they were the same people Traci will help you even if you didn't ask I ain't Gonna leave Matt out he's an amazing guy he loves to follow up so if if anyone leaves a bad review on these guys you was definitely having a bad day. Awesome team you guys deserve 1.5 million stars 🌟 if was such a thing."
"Thank you so much Dwayne (Vaughn) for sharing your experience and compliments of our team! It's part of our Agency Creed to provide 1st class remarkable service experiences in every interaction with our customers/friends. Thank you for being part of our agency family. "
Roger Boutchyard
October 4, 2023
"I’ve had State Farm insurance my entire life this office just makes everything easy they have your best interest in mind 24/7 can’t say enough good things about this. Thank you for everything."
"Wow, thank you so much Roger! Your comments make our day! It's our pleasure to make insurance and financial services simple, fast, and convenient for everyone that contacts our State Farm Agency. "
William Roberts
September 22, 2023
"They did my roof, everybody told me it would take a year, insurance people just hassle you and avoid calls. I experienced none of that. Matt was quick, helpful, polite. I have a new roof, which my roofer said was the quickest and easiest one he has every done with insurance."
"It was our pleasure to help William. We are grateful for awesome friends/clients like you and Janet and for trusting our State Farm Agency with your insurance and financial services for decades. "
Kirk Jewell
September 22, 2023
"I've been a customer for years now and their office has always provided me good service and rates on my home and my vehicles. They've always been very polite and courteous to deal with also."
"We appreciate you being part of our agency family for many years Kirk. Please contact our State Farm agency any time... we're always happy to assist you."
Laketa Braxton
September 21, 2023
"I love the people at Matt Brandt State Farm . I have insurance with them for years and both of my sons are now insured with them. I feel like they go above and beyond each time I have to call them for anything. The transactions are always smooth , handled professionally , and they are very polite. It’s definitely appreciated."
"Laketa, thank you so much for your business all these years and for taking the time to share your experience with our State Farm agency. It makes our day! "
Trina Bushrod
September 19, 2023
"The staff was very friendly and helpful. Explained everything to me where I could understand it before I signed any documents."
"Thank you very much Trina. It's our pleasure to assist with auto, home, and life insurance. "
ThatOneCivilian
August 31, 2023
"Friendly guy, straightforward, one of my easier insurance companies."
"Thank you for your review. "
Lynn Dees
July 25, 2023
"I moved from out of state and Kim took care of all my insurance needs in one phone call. Very friendly and knowledgeable. I would definitely recommend! Update- I’m purchasing a home and Kristyn has been so helpful! I so appreciate the support throughout this process! Highly recommend everyone from this team!"
"Thank you Lynn! And welcome to Virginia and to our office... we're grateful to have you part of our agency family. "
Staff Tacketts Mill Vet
July 21, 2023
"I called Mr. Brandt's office when I wasn't able to get my own agent on the phone today. Raven was able to get an answer regarding a potential claim within minutes putting my mind at ease."
"Thank you for your review. Glad we could assist."
James Tyson
July 7, 2023
"Kristyn, has helped me out several times over the phone. She is very polite and courteous. All my problems were taken care of."
"That’s very nice of you James. Thank you!"
Steven Carter
May 31, 2023
"State Farm was able to get me much cheaper rates for home and auto insurance with great coverage. Raven was very helpful in getting my policies set up.👍 Matt even called today and left a message to thank me for insuring with State Farm."
"Steven, welcome to our agency family! And thank you for giving our State Farm agency the opportunity to assist with your car and home insurance... we're glad we could save you money and personalize your coverage. "
Michelle Nelson
May 26, 2023
"Raven Rowley was very sweet and helpful. Very pleased with her and this office as a whole"
"Michelle, that is very kind of you. And we agree.... Raven is awesome! It's our pleasure to assist. Please contact our State Farm agency any time!"
Old Texan
May 26, 2023
"I wanted to check on cost plus update our auto & home insurance policies with inflation going up. Called and spoke to Raven and she was a delight to talk with. She was friendly, professional, polite, strait forward to my questions and went through multiple options for me. I ended up with policies with more coverage, more features at about same cost. She took her job seriously and wanted my business."
"Thank you BJ. We really appreciate your comments."
Alea Slayton
May 25, 2023
"My experience with insurance companies has usually been pretty straightforward and more of a means to an end, however with this office, I have always been treated more like a friend and everyone is so patient, understanding and oh so helpful! I 100% recommend this office for insurance if you are looking for a more friendly approach to insurance!"
"Wow thank you so much Alea! We appreciate you trusting us to assist with your insurance and financial services needs and being part of our State Farm agency family!"